Privacy Policy

1. Information We Collect

When you engage our services, we may collect your name, email address, company name, and billing information. Our software may collect usage telemetry including session data, feature usage, and error reports to improve service quality.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Communicate about service updates and support
• Improve our software and services
• Enforce license agreements

3. Data Security

We implement reasonable security measures to protect your information. All data transmission is encrypted via TLS/SSL. License and session data is stored in secured, access-controlled databases. However, no method of electronic storage is 100% secure.

4. Third-Party Services

We may use third-party services for payment processing (Stripe), hosting (Render), and analytics. These services have their own privacy policies governing the use of your information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon cancellation, we will delete or anonymize your data within 90 days, unless retention is required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to such requests within 30 days.

7. Cookies

This website does not use cookies or tracking technologies. Our software applications may store local session tokens for authentication purposes only.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify active clients of any material changes via email.

9. Contact

For privacy-related questions, contact us at chris@sub7erra.com.